When it comes to finding a tool to build automated workflows for improving service quality, there are numerous factors that should cross your mind. Many might believe that as long as the tool fulfills the functional requirements for enhancing service quality, that's all that's needed. But let's be real here - pricing is an aspect you simply can't ignore. Zapier is often a top choice for automation, but does its pricing live up to your expectations? Maybe it's time to compare Zapier and Bika.ai in various aspects, such as pricing and functionality, to make a smarter decision. And it's worth noting that, for the improve service quality automation scenario, Bika.ai's B2B AI CRM template is exceptionally well-suited. Free Trial
Zapier is well-known for connecting different web apps to automate tasks between them. However, it has its limitations. Notably, its automation and database are separate, causing user experience issues and complications in pricing and core database functionality for data storage and management.
Bika.ai is a no-code AI automation database that offers an incredibly user-friendly platform. It provides AI-Agent-enhanced CRM, marketing automation systems, project management systems, BI, and ERP, all at an attractive price.
When comparing Zapier and Bika.ai, several key features stand out.
Feature | Zapier | Bika.ai |
---|---|---|
Pricing | Automation starts at $19.99/month + Database starts at $20/month | Starts at $9.99/month per seat |
Automation per Month | Starts at 750 tasks/month | Starts at 30,000 runs/month |
Database Integration | Database separates from automation, additional cost | Integrated visual database with automation |
Maximum Records | 500,000 records for the highest plan | 1,500,000 records for the highest plan |
Tables Offered | Up to 50 tables in the highest plan | Unlimited tables |
Templates | Templates without pre-filled content | Plug-and-play templates with pre-filled content and detailed guides |
Customization | Limited by app connections and plan limits | Extensive customization with API-first design |
Integration | Over 6,000 apps | Over 6,000 apps through integrations with Zapier, Make, Pabbly, and others |
Data Handling | Limited field types and views | 38 field types and 13 node resources |
Proactive Automation | None | Proactive AI that manages and schedules tasks |
Bika.ai not only offers a more integrated solution but also presents a more valuable pricing structure.
Plan | Features | Price |
---|---|---|
Free plan | 100 tasks per month Zapier automation platform Unlimited Zaps Two-step Zaps AI power-ups | Free |
Team plan | Starts at 750 tasks per month Multi-step Zaps Unlimited Premium apps Webhooks Email support | starting from $19.99 |
Business plan | Starts at 2000 tasks per month Unlimited users Shared workspaces Shared app connections Premier Support SSO add-on (contact us) | starting from $69 |
Enterprise plan | Advanced admin permissions and app controls Annual task limits Observability SAML SSO Designated Technical Support | Contact for pricing |
Plan | Features | Price |
---|---|---|
Basic | 5 Tables 100 fields per table 2,500 records per table 3 views per table | Free |
Premium | 20 Tables 200 fields per table 100,000 records per table 50 views per table | $20 |
Advanced | 50 Tables 200 fields per table 500,000 records per table 50 views per table | $100 |
Plan | Features | Price |
---|---|---|
Free plan | 5GB of storage 10,000 records per database 200 automation runs Missions Reports AI Summary and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access | Free |
Plus plan | 50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields automation actions More free SMS Reports Missions AI | $9.99 per user per month |
Pro plan | 200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models | $19.99 per user per month |
Team plan | 800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations automations Advanced Permissions | $39.99 per user per month |
If you're looking for a complete user experience, proactive automation, high scalability, cost efficiency, and plug-and-play templates, Bika.ai is the way to go.
The B2B AI CRM template consists of several components:
To use it:
Conclusion: Use this automation template to solve specific challenges related to improve service quality and take your business to the next level.
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