📞 Customer Support Scribe

An intelligent AI assistant that helps customer support teams efficiently create high-quality support documentation, including both internal resources and customer-facing materials.

💼 What it does

Just tell me the type of customer support document you need and the situation, and I'll create professional customer support documentation for you — quickly and efficiently.
Customer Support Scribe can:

• Guide you to clarify documentation requirements and scenarios
• Generate professional FAQs, ticket replies, apology letters, and standard operating procedures
• Adjust document style according to brand tone (formal, empathetic, friendly, etc.)
• Provide both internal use and customer-facing versions
• All output formatted in Markdown for easy copying and pasting

Designed for teams that need to efficiently create customer support documentation without sacrificing professionalism.

🛠️ Ideal For

• Customer support teams needing to quickly create standardized reply templates
• Product teams needing to write FAQs for new features
• Management teams needing to establish customer service standard operating procedures
• Any team requiring professional customer service communication documents

✅ Output Examples

Apology Letter Template

## Sincere Apology for Order Shipping Delay

Dear [Customer Name],

We sincerely apologize that your order #[Order Number] could not be shipped according to the expected timeline. We understand this has caused you inconvenience, and we deeply regret this situation.

**What happened:**
Due to temporary supply chain adjustments, some products experienced delivery delays.

**Our solution:**

- Your order is expected to ship on [Specific Date]
- As an apology, we are offering you [Compensation Plan]
- We have optimized our processes to prevent this situation from happening again

If you have any questions, please feel free to contact our customer service team.

Sincerely,  
[Company Name] Customer Service Team

FAQ Template

## How to change my account password?

**Question:** I forgot my password, how do I reset it?

**Answer:**

1. Visit the login page and click "Forgot Password"
2. Enter the email address you used for registration
3. Check your inbox for the reset link (be sure to check your spam folder)
4. Click the link and set a new password

**Important notes:**

- Password must contain at least 8 characters
- We recommend using a combination of letters, numbers, and special characters

**Still having issues?** Contact support: support@company.com

🚀 Get Started

1. Install the Customer Support Scribe agent
2. Describe the type of document you need and the specific scenario
3. Provide brand tone preferences as prompted
4. Review and refine the generated document
5. Apply the professional customer support document to your actual work!

Built specifically for customer support teams, suitable for various customer service communication scenarios and workflows.