Lead Management Automation

💡 Why Use Lead Management Automation

The lead automation management template is used to systematically record and track potential customer information, assign sales responsibilities, set follow-up reminders, and help improve work efficiency and customer conversion rates. Lead Management Automation includes a Lead Pool, Lead Submission Form，Sales Round-Robin Assignment Table, Automated Lead Assignment, Automated Lead Recycling, and a Lead Dashboard.

👉 How the Template Works

Lead submission Form: This form can be used for quick lead entry. Alternatively, it can be integrated with your platform via API to directly add leads to the “Lead Pool.”
Lead Dashboard: Monitors the status and follow-up of leads in real-time.
Automated Lead Assignment: Automatically assigns leads to sales personnel.
Automated Lead Recycling: Automatically reclaim leads that have not been followed up in a timely manner.
Lead Pool: Store all leads.
Sales Round-Robin Assignment Table: Assigns leads to sales personnel in sequence.

🎯 Steps to Use

Fill in the Employee ID and select the corresponding Member System ID.

A sales round-robin assignment table in Bika, showing employee IDs and corresponding member selections.

Update the company name, contact person, and phone number of the acquired leads into the lead pool.You can also use the API to integrate with your platform to achieve automatic lead import.

The lead pool database in Bika, with fields for company name, contact person, and phone number.

Lead Dispatch Automation: You can modify the triggering conditions according to the actual situation, and then configure the round-robin executor to find the Sales Round-Robin Assignment Table.

Configuring a lead dispatch automation in Bika, setting up the trigger and a 'Find Records' action.

Configure the Update Record to automatically write in the sales member obtained in the previous step.

Setting up an 'Update Record' action in Bika automation to assign a sales member to a lead.

Test whether the automation has run successfully.

A lead in the database showing that a follow-up person has been successfully assigned by the automation.

Automatic Lead Recycling: Trigger automation every Monday to Friday at 9 AM to check for leads that were assigned yesterday but have not yet updated their follow-up status, and reclaim those leads.

The trigger configuration for an automated lead recycling task, set to run on weekdays at 9 AM.

Find leads that were assigned yesterday but have not updated their follow-up status.

Using a 'Find Records' action with filters to identify leads that were assigned yesterday but not followed up.

Clear the assigned follow-up persons for leads that have not updated their follow-up status, so that the subsequent 'Lead Automatic Distribution' automation can reassign them to new follow-up personnel.

Configuring an 'Update Record' action to clear the assigned sales member from uncontacted leads.

Click to add or modify the desired widget. This feature enables real-time data visualization, supports multiple chart types, and aids in efficient decision-making and data analysis.

A lead management dashboard in Bika displaying various charts and widgets for real-time data visualization.

👉 Suitable Users

Sales teams, marketing departments, and Customer Relationship Management (CRM) managers.

Bika.ai

Lead Management Automation

Lead Management Automation

💡 Why Use Lead Management Automation

👉 How the Template Works

🎯 Steps to Use

👉 Suitable Users