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When seeking a tool to build automated workflows for providing customer support, numerous factors come into play. Beyond the basic functional requirements, pricing often steals the spotlight. Zapier is a common choice for automation, but does its pricing truly meet your expectations? Let's embark on a detailed comparison between Zapier and Bika.ai to make an informed decision.
Zapier is well-known for connecting various web apps to automate tasks. However, it has its limitations. Its "Tables" feature, for instance, poses challenges as it separates Tables and automation functions, leading to a less seamless user experience. Moreover, each component of Zapier, such as Tables and automation, comes with its own cost, which can quickly add up and make it an expensive option.
Bika.ai, on the other hand, is a no-code AI automation database. It offers an incredibly user-friendly platform that combines AI-Agent-enhanced CRM, marketing automation system, project management system, BI, and ERP, all at an attractive price.
When comparing Zapier and Bika.ai on key features, Bika.ai emerges as the stronger contender in several aspects.
| Feature | Zapier | Bika.ai |
|---|---|---|
| Pricing | Automation starts at $19.99/month + Database starts at $20/month | Starts at $9.99/month per seat |
| Automation per Month | Starts at 750 tasks/month | Starts at 30,000 runs/month |
| Database Integration | Database separates from automation, additional cost | Integrated visual database with automation |
| Maximum Records | 500,000 records for the highest plan | 1,500,000 records for the highest plan |
| Tables Offered | Up to 50 tables in the highest plan | Unlimited tables |
| Templates | Templates without pre-filled content | Plug-and-play templates with pre-filled content and detailed guides |
| Customization | Limited by app connections and plan limits | Extensive customization with API-first design |
| Integration | Over 6,000 apps | Over 6,000 apps through integrations with Zapier, Make, Pabbly, and others |
| Data Handling | Limited field types and views | 38 field types and 13 node resources |
| Proactive Automation | None | Proactive AI that manages and schedules tasks |
Bika.ai presents a more favorable pricing structure compared to Zapier.
| Plan | Features | Price |
|---|---|---|
| Free plan | 100 tasks per month Zapier automation platform Unlimited Zaps Two-step Zaps AI power-ups | Free |
| Team plan | Starts at 750 tasks per month Multi-step Zaps Unlimited Premium apps Webhooks Email support | starting from $19.99 |
| Business plan | Starts at 2000 tasks per month Unlimited users Shared workspaces Shared app connections Premier Support SSO add-on (contact us) | starting from $69 |
| Enterprise plan | Advanced admin permissions and app controls Annual task limits Observability SAML SSO Designated Technical Support | Contact for pricing |
| Plan | Features | Price |
|---|---|---|
| Basic | 5 Tables 100 fields per table 2,500 records per table 3 views per table | Free |
| Premium | 20 Tables 200 fields per table 100,000 records per table 50 views per table | $20 |
| Advanced | 50 Tables 200 fields per table 500,000 records per table 50 views per table | $100 |
| Plan | Features | Price |
|---|---|---|
| Free plan | 5GB of storage 10,000 records per database 200 automation runs Missions Reports AI Summary and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access | Free |
| Plus plan | 50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields automation actions More free SMS Reports Missions AI | $9.99 per user per month |
| Pro plan | 200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models | $19.99 per user per month |
| Team plan | 800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations automations Advanced Permissions | $39.99 per user per month |
If you're looking for a comprehensive solution for providing customer support, Bika.ai offers several compelling reasons over Zapier.
The AI Create X Tweets Automatically template is a powerful tool within Bika.ai.
Install this template in your Bika space. If you need to manage multiple X accounts with different topics, you can install this template multiple times. One template corresponds to one X account.
The template has created a database "Tweet Content", where you can write and save new tweets. The database includes 5 sample tweets with Content and Posting Date fields. The Posting Date field is initially empty. If you need to test, please fill in the current date; otherwise, the automation task will not post any tweets.
Go to the editing interface of the "Schedule Tweets" automation, where you can modify the automation's triggers and actions.
The automation requires the X (Twitter) integration to connect to your X account for posting tweets. Therefore, you need to add an X (Twitter) integration in the "X (Twitter) - Create Tweet" action.
In the automation detail page, click the "Run Now" button to manually run the automation and check if the tweet is posted successfully.
In the automation detail page, click the "Enable" button to start the automation. The automation will run once daily at 10 AM, posting the tweets scheduled for that day.
Conclusion
By choosing Bika.ai and leveraging its AI Create X Tweets Automatically template, you can significantly enhance your customer support efforts. The seamless integration, cost-effectiveness, and advanced features make it the ideal choice for providing efficient and effective customer support.
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