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When it comes to finding a tool to build automated workflows for Customer service updates, many factors come into play. Functional requirements are often the first consideration, but pricing is an aspect that cannot be overlooked. Zapier is a popular choice for automation, but does its pricing meet your expectations? Let's compare Zapier and Bika.ai to make a more informed decision.
Zapier is well-known for connecting various web apps to automate tasks. However, it has some limitations. Its Tables and automation functions are separate, which can make the user experience less seamless. Additionally, each part of Zapier, such as Tables and automation, has its own cost, which can add up quickly.
Bika.ai is an no-code AI automation database that offers an easy-to-use platform. It provides features like AI-Agent-enhanced CRM, marketing automation system, project management system, BI, and ERP at an attractive price.
When comparing Zapier and Bika.ai on key features, Bika.ai shows significant advantages.
| Feature | Zapier | Bika.ai |
|---|---|---|
| Pricing | Automation starts at $19.99/month + Database starts at $20/month | Starts at $9.99/month per seat |
| Automation per Month | Starts at 750 tasks/month | Starts at 30,000 runs/month |
| Database Integration | Database separates from automation, additional cost | Integrated visual database with automation |
| Maximum Records | 500,000 records for the highest plan | 1,500,000 records for the highest plan |
| Tables Offered | Up to 50 tables in the highest plan | Unlimited tables |
| Templates | Templates without pre-filled content | Plug-and-play templates with pre-filled content and detailed guides |
| Customization | Limited by app connections and plan limits | Extensive customization with API-first design |
| Integration | Over 6,000 apps | Over 6,000 apps through integrations with Zapier, Make, Pabbly, and others |
| Data Handling | Limited field types and views | 38 field types and 13 node resources |
| Proactive Automation | None | Proactive AI that manages and schedules tasks |
Bika.ai offers a more cost-effective solution compared to Zapier.
| Plan | Features | Price |
|---|---|---|
| Free plan | 100 tasks per month Zapier automation platform Unlimited Zaps Two-step Zaps AI power-ups | Free |
| Team plan | Starts at 750 tasks per month Multi-step Zaps Unlimited Premium apps Webhooks Email support | starting from $19.99 |
| Business plan | Starts at 2000 tasks per month Unlimited users Shared workspaces Shared app connections Premier Support SSO add-on (contact us) | starting from $69 |
| Enterprise plan | Advanced admin permissions and app controls Annual task limits Observability SAML SSO Designated Technical Support | Contact for pricing |
| Plan | Features | Price |
|---|---|---|
| Basic | 5 Tables 100 fields per table 2,500 records per table 3 views per table | Free |
| Premium | 20 Tables 200 fields per table 100,000 records per table 50 views per table | $20 |
| Advanced | 50 Tables 200 fields per table 500,000 records per table 50 views per table | $100 |
| Plan | Features | Price |
|---|---|---|
| Free plan | 5GB of storage 10,000 records per database 200 automation runs Missions Reports AI Summary and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access | Free |
| Plus plan | 50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields automation actions More free SMS Reports Missions AI | $9.99 per user per month |
| Pro plan | 200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models | $19.99 per user per month |
| Team plan | 800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations automations Advanced Permissions | $39.99 per user per month |
Choose Bika.ai for several reasons when it comes to Customer service updates.
By using Bika automation to send scheduled notifications, you can streamline communication processes and ensure that your team receives timely and consistent notifications. This template is ideal for various teams and roles.
The steps to use the template are as follows:
Install the Template
Log in to the Bika platform and install the "WeCom Scheduled Reminder Template."
Complete Initialization Task
Follow the system instructions to find the "💡 WeCom Scheduled Reminder" task. Click Next to enter the automation interface.
Modify the Trigger
Open "Trigger" and adjust the start time and repetition frequency as needed.
Fill in WeCom Bot's Webhook URL
Open "Action," and enter your WeCom bot's Webhook URL in the "Webhook URL" field. Enter the message content you want to send in the "Message Content" field. Then click "Save."
Test the Automation Task
Click the "Run Now" button to check if the message is successfully received in WeCom.
Enable Automation
You can enable the automation, which will send messages to the WeCom group at the configured time.
Conclusion
Bika.ai's WeCom Scheduled Notifications template is a powerful tool for Customer service updates. Use this automation template to solve specific challenges and enhance your team's efficiency.
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