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When it comes to finding a tool to build automated workflows for improving customer service, you might think that functionality alone is enough. But is that really the case? Pricing is a crucial factor that often gets overlooked. Zapier is a popular choice for automation, but does its pricing really meet your expectations? Let's take a closer look and compare it with Bika.ai to make a more informed decision.
Zapier is well-known for connecting various web apps to automate tasks. However, it has its limitations. The separation of its automation and database can make the user experience less than seamless. Moreover, each component of Zapier, such as Tables and automation, comes with its own cost, which can quickly add up.
Bika.ai is an impressive no-code AI automation database. It offers an easy-to-use platform with features like AI-Agent-enhanced CRM, marketing automation systems, project management systems, BI, and ERP, all at an attractive price.
Let's take a quick look at how Zapier and Bika.ai compare on some key features.
| Feature | Zapier | Bika.ai |
|---|---|---|
| Pricing | Automation starts at $19.99/month + Database starts at $20/month | Starts at $9.99/month per seat |
| Automation per Month | Starts at 750 tasks/month | Starts at 30,000 runs/month |
| Database Integration | Database separates from automation, additional cost | Integrated visual database with automation |
| Maximum Records | 500,000 records for the highest plan | 1,500,000 records for the highest plan |
| Tables Offered | Up to 50 tables in the highest plan | Unlimited tables |
| Templates | Templates without pre-filled content | Plug-and-play templates with pre-filled content and detailed guides |
| Customization | Limited by app connections and plan limits | Extensive customization with API-first design |
| Integration | Over 6,000 apps | Over 6,000 apps through integrations with Zapier, Make, Pabbly, and others |
| Data Handling | Limited field types and views | 38 field types and 13 node resources |
| Proactive Automation | None | Proactive AI that manages and schedules tasks |
When comparing the pricing structures of Zapier and Bika.ai, it becomes clear that Bika.ai offers a more attractive option.
| Plan | Features | Price |
|---|---|---|
| Free plan | 100 tasks per month Zapier automation platform Unlimited Zaps Two-step Zaps AI power-ups | Free |
| Team plan | Starts at 750 tasks per month Multi-step Zaps Unlimited Premium apps Webhooks Email support | starting from $19.99 |
| Business plan | Starts at 2000 tasks per month Unlimited users Shared workspaces Shared app connections Premier Support SSO add-on (contact us) | starting from $69 |
| Enterprise plan | Advanced admin permissions and app controls Annual task limits Observability SAML SSO Designated Technical Support | Contact for pricing |
| Plan | Features | Price |
|---|---|---|
| Basic | 5 Tables 100 fields per table 2,500 records per table 3 views per table | Free |
| Premium | 20 Tables 200 fields per table 100,000 records per table 50 views per table | $20 |
| Advanced | 50 Tables 200 fields per table 500,000 records per table 50 views per table | $100 |
| Plan | Features | Price |
|---|---|---|
| Free plan | 5GB of storage 10,000 records per database 200 automation runs Missions Reports AI Summary and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access | Free |
| Plus plan | 50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields automation actions More free SMS Reports Missions AI | $9.99 per user per month |
| Pro plan | 200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models | $19.99 per user per month |
| Team plan | 800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations automations Advanced Permissions | $39.99 per user per month |
If you're looking to enhance your customer service, there are several compelling reasons to choose Bika.ai over Zapier.
The Send Emails in Bulk template in Bika.ai is super easy to use. Here's how:
Install the template: Log in to the Bika platform and install the "Bulk Email Sending Template".
Complete initialization tasks: Follow the system prompts to complete the "Bulk Email Sending Template Initialization Task" and click "Add Recipients" to enter the database node.
Adjust automation settings: If recipients have been added, follow the system instructions to enter the "Manually Trigger Bulk Email Sending" node and click the step to send emails. Check the email sending configurations, and you can modify the email subject and content as needed.
This template is suitable for a wide range of professionals, including marketers, product managers, operations personnel, sales personnel, and customer service personnel.
Conclusion
By choosing Bika.ai's automation template, you can effectively address specific challenges related to improving customer service. It's a powerful tool that can streamline your processes and enhance the quality of your customer interactions.
