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When seeking a tool to build automated workflows for improving customer feedback, several factors come to mind. Functional requirements often take the forefront, but pricing holds significant weight. Zapier is a common choice for automation, but does its pricing meet your expectations? Let's compare Zapier and Bika.ai across various aspects to make a wiser decision.
Zapier is well-known for enabling task automation between different web apps. However, it has its limitations, particularly with its "Tables" feature. The separation of Tables and automation functions can lead to a disjointed user experience and additional costs.
Bika.ai, on the other hand, is a no-code AI automation database. It offers an easy-to-use platform with features like AI-Agent-enhanced CRM, marketing automation, project management, BI, and ERP, all at an attractive price.
When comparing the key features of Zapier and Bika.ai, significant differences emerge.
| Feature | Zapier | Bika.ai |
|---|---|---|
| Pricing | Automation starts at $19.99/month + Database starts at $20/month | Starts at $9.99/month per seat |
| Automation per Month | Starts at 750 tasks/month | Starts at 30,000 runs/month |
| Database Integration | Database separates from automation, additional cost | Integrated visual database with automation |
| Maximum Records | 500,000 records for the highest plan | 1,500,000 records for the highest plan |
| Tables Offered | Up to 50 tables in the highest plan | Unlimited tables |
| Templates | Templates without pre-filled content | Plug-and-play templates with pre-filled content and detailed guides |
| Customization | Limited by app connections and plan limits | Extensive customization with API-first design |
| Integration | Over 6,000 apps | Over 6,000 apps through integrations with Zapier, Make, Pabbly, and others |
| Data Handling | Limited field types and views | 38 field types and 13 node resources |
| Proactive Automation | None | Proactive AI that manages and schedules tasks |
The pricing structures of Zapier and Bika.ai vary significantly.
| Plan | Features | Price |
|---|---|---|
| Free plan | 100 tasks per month Zapier automation platform Unlimited Zaps Two-step Zaps AI power-ups | Free |
| Team plan | Starts at 750 tasks per month Multi-step Zaps Unlimited Premium apps Webhooks Email support | starting from $19.99 |
| Business plan | Starts at 2000 tasks per month Unlimited users Shared workspaces Shared app connections Premier Support SSO add-on (contact us) | starting from $69 |
| Enterprise plan | Advanced admin permissions and app controls Annual task limits Observability SAML SSO Designated Technical Support | Contact for pricing |
| Plan | Features | Price |
|---|---|---|
| Basic | 5 Tables 100 fields per table 2,500 records per table 3 views per table | Free |
| Premium | 20 Tables 200 fields per table 100,000 records per table 50 views per table | $20 |
| Advanced | 50 Tables 200 fields per table 500,000 records per table 50 views per table | $100 |
| Plan | Features | Price |
|---|---|---|
| Free plan | 5GB of storage 10,000 records per database 200 automation runs Missions Reports AI Summary and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access | Free |
| Plus plan | 50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields automation actions More free SMS Reports Missions AI | $9.99 per user per month |
| Pro plan | 200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models | $19.99 per user per month |
| Team plan | 800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations automations Advanced Permissions | $39.99 per user per month |
If you're looking to enhance the customer feedback process, Bika.ai offers several compelling advantages.
First, Bika.ai provides a complete and seamless user experience with fully integrated automation and databases. This eliminates the fragmentation often experienced with Zapier.
Second, its proactive AI automation actively manages tasks and schedules, reducing the need for constant manual intervention.
High scalability is another key benefit. Bika.ai can handle extensive data volumes and complex workflows effortlessly.
Cost efficiency is a significant factor. Bika.ai offers more features and higher limits without incurring additional fees, providing better value for your investment.
The plug-and-play templates, complete with pre-filled content, make setup quick and straightforward.
The Send Emails in Bulk template in Bika.ai is incredibly easy to use.
It includes a recipient list database where you can add email addresses through various methods like manual input, form submission, and future support for Excel import and API synchronization.
The manual trigger bulk email sending automation node allows you to send emails to all recipients with a single trigger.
To use this template:
Install the template by logging in to the Bika platform.
Complete the initialization tasks following the system prompts and add recipients.
Adjust the automation settings, check the email sending configurations, and modify the email subject and content as needed.
This template is suitable for a wide range of professionals, including marketers, product managers, operations personnel, sales personnel, and customer service personnel.
It offers key features such as ease of use, bulk sending functionality, and intelligent tracking of open and reply rates.
In conclusion, when it comes to improving customer feedback through automated workflows, Bika.ai presents a compelling choice over Zapier. Its comprehensive features, cost-effectiveness, and user-friendly templates make it the ideal solution. Use this automation template to address specific challenges related to improving customer feedback and drive your business forward.
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