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When customer service teams are on the hunt for a tool to build automated workflows for sending emails in bulk, a plethora of factors come to mind. It's not just about finding a tool that checks the boxes of functionality; pricing plays a crucial role too. Zapier is a name that often pops up, but is its pricing in line with your expectations? Maybe it's time to pit Zapier against Bika.ai and see which one truly shines in terms of both pricing and functionality.
Zapier is well-known for its ability to connect various web apps and automate tasks between them. However, it has its limitations. The separation of its automation and database features can make for a less than seamless user experience. Moreover, the cost structure, with separate charges for different components like Tables and automation, can quickly add up and become a burden.
Bika.ai, on the other hand, is a no-code AI automation database that offers an array of impressive features. It provides an easy-to-use platform with AI-Agent-enhanced CRM, marketing automation systems, project management systems, BI, and ERP, all at an attractive price.
Let's take a quick look at how Zapier and Bika.ai stack up against each other on some key features:
| Feature | Zapier | Bika.ai |
|---|---|---|
| Pricing | Automation starts at $19.99/month + Database starts at $20/month | Starts at $9.99/month per seat |
| Automation per Month | Starts at 750 tasks/month | Starts at 30,000 runs/month |
| Database Integration | Database separates from automation, additional cost | Integrated visual database with automation |
| Maximum Records | 500,000 records for the highest plan | 1,500,000 records for the highest plan |
| Tables Offered | Up to 50 tables in the highest plan | Unlimited tables |
| Templates | Templates without pre-filled content | Plug-and-play templates with pre-filled content and detailed guides |
| Customization | Limited by app connections and plan limits | Extensive customization with API-first design |
| Integration | Over 6,000 apps | Over 6,000 apps through integrations with Zapier, Make, Pabbly, and others |
| Data Handling | Limited field types and views | 38 field types and 13 node resources |
| Proactive Automation | None | Proactive AI that manages and schedules tasks |
When it comes to pricing, Bika.ai has a distinct edge. It offers generous usage limits without the hefty additional fees that Zapier often imposes for high-volume operations.
| Plan | Features | Price |
|---|---|---|
| Free plan | 100 tasks per month Zapier automation platform Unlimited Zaps Two-step Zaps AI power-ups | Free |
| Team plan | Starts at 750 tasks per month Multi-step Zaps Unlimited Premium apps Webhooks Email support | starting from $19.99 |
| Business plan | Starts at 2000 tasks per month Unlimited users Shared workspaces Shared app connections Premier Support SSO add-on (contact us) | starting from $69 |
| Enterprise plan | Advanced admin permissions and app controls Annual task limits Observability SAML SSO Designated Technical Support | Contact for pricing |
| Plan | Features | Price |
|---|---|---|
| Basic | 5 Tables 100 fields per table 2,500 records per table 3 views per table | Free |
| Premium | 20 Tables 200 fields per table 100,000 records per table 50 views per table | $20 |
| Advanced | 50 Tables 200 fields per table 500,000 records per table 50 views per table | $100 |
| Plan | Features | Price |
|---|---|---|
| Free plan | 5GB of storage 10,000 records per database 200 automation runs Missions Reports AI Summary and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access | Free |
| Plus plan | 50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields automation actions More free SMS Reports Missions AI | $9.99 per user per month |
| Business plan | 200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models | $19.99 per user per month |
| Enterprise plan | 800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations automations Advanced Permissions | $39.99 per user per month |
If you're in customer service, there are several compelling reasons to choose Bika.ai over Zapier:
These advantages make Bika.ai the ideal choice for enhancing customer service operations.
Bika.ai's Send Emails in Bulk template is super easy to use. It features an intuitive data table where you can enter email addresses or collect them through forms. Simply trigger to send in bulk and keep an eye on the open rates and reply rates.
Install the Template Log in to the Bika platform and install the "Bulk Email Sending Template".
Complete Initialization Tasks Follow the system prompts to complete the "Bulk Email Sending Template Initialization Task" and click "Add Recipients" to enter the database node.
The system comes with a few sample records that you can modify or add test email addresses as needed.
Check the email sending configurations, and you can modify the email subject and content as needed
After completing, save and return to the automation page. By manually triggering, the test mailbox will receive your email
Conclusion
Bika.ai's Send Emails in Bulk template offers a powerful and efficient solution for customer service teams. By leveraging this automation template, you can address the challenges in your specific scenarios and streamline your communication processes, ultimately improving customer satisfaction and loyalty.
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