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When you're on the hunt for a tool to build automated workflows aimed at enhancing customer satisfaction, numerous factors might come to your mind. You might initially think that as long as the tool meets the functional requirements for improving customer satisfaction, that's sufficient. But hold on! Pricing is an undeniable key factor that cannot be overlooked. Zapier is often a top contender for automation, but does its pricing truly align with your expectations? Maybe it's time to compare Zapier and Bika.ai across multiple aspects, such as pricing and functionality, to make a wiser choice.
Zapier is well-known for facilitating the automation of tasks between different web apps. However, it has its limitations, particularly with its "Tables" feature. In Zapier, Tables and automation functions are separate, which can make the user experience somewhat cumbersome and disconnected. This setup can be confusing, as it doesn't allow for seamless management of data and automation processes. Additionally, each component of Zapier, like Tables and automation, comes with its own cost. This means that using Zapier can quickly become expensive, especially when compared to other tools offering similar services in a more integrated and user-friendly package.
Bika.ai is a no-code AI automation database that offers an incredibly user-friendly platform. It provides AI-Agent-enhanced CRM, marketing automation systems, project management systems, BI, and ERP, all at an attractive price.
Bika.ai redefines automation by taking a proactive approach where tools reach out to users instead of the other way around. It proactively manages workflows and data analysis with minimal user input. This advanced automation capability significantly boosts productivity by reducing the need for manual task management and enabling efficient real-time updates and task execution. Moreover, Bika.ai offers a range of plug-and-play templates, making automation setup a breeze and helping you complete tasks efficiently and in bulk with ease.
Compared to Zapier, Bika.ai offers substantial advantages in terms of product integration, pricing, usage offerings, and large data capacity as an AI automation database. Here's a quick rundown of how these two platforms stack up on some key features.
| Feature | Zapier | Bika.ai |
|---|---|---|
| Pricing | Automation starts at $19.99/month + Database starts at $20/month | Starts at $9.99/month per seat |
| Automation per Month | Starts at 750 tasks/month | Starts at 30,000 runs/month |
| Database Integration | Database separates from automation, additional cost | Integrated visual database with automation |
| Maximum Records | 500,000 records for the highest plan | 1,500,000 records for the highest plan |
| Tables Offered | Up to 50 tables in the highest plan | Unlimited tables |
| Templates | Templates without pre-filled content | Plug-and-play templates with pre-filled content and detailed guides |
| Customization | Limited by app connections and plan limits | Extensive customization with API-first design |
| Integration | Over 6,000 apps | Over 6,000 apps through integrations with Zapier, Make, Pabbly, and others |
| Data Handling | Limited field types and views | 38 field types and 13 node resources |
| Proactive Automation | None | Proactive AI that manages and schedules tasks |
Bika.ai not only offers a more integrated solution but also provides greater value in its pricing structure.
It offers generous usage limits without additional fees for high-volume operations, which is often not the case with Zapier where higher usage levels can lead to significant additional costs.
| Plan | Features | Price |
|---|---|---|
| Free plan | 100 tasks per month Zapier automation platform Unlimited Zaps Two-step Zaps AI power-ups | Free |
| Team plan | Starts at 750 tasks per month Multi-step Zaps Unlimited Premium apps Webhooks Email support | starting from $19.99 |
| Business plan | Starts at 2000 tasks per month Unlimited users Shared workspaces Shared app connections Premier Support SSO add-on (contact us) | starting from $69 |
| Enterprise plan | Advanced admin permissions and app controls Annual task limits Observability SAML SSO Designated Technical Support | Contact for pricing |
| Plan | Features | Price |
|---|---|---|
| Basic | 5 Tables 100 fields per table 2,500 records per table 3 views per table | Free |
| Premium | 20 Tables 200 fields per table 100,000 records per table 50 views per table | $20 |
| Advanced | 50 Tables 200 fields per table 500,000 records per table 50 views per table | $100 |
| Plan | Features | Price |
|---|---|---|
| Free plan | 5GB of storage 10,000 records per database 200 automation runs Missions Reports AI Summary and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access | Free |
| Plus plan | 50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields automation actions More free SMS Reports Missions AI | $9.99 per user per month |
| Pro plan | 200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models | $19.99 per user per month |
| Team plan | 800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations automations Advanced Permissions | $39.99 per user per month |
Choose Bika.ai if you need:
Opt for Bika.ai to streamline your business processes with an efficient, integrated, user-friendly, and proactive automation platform that grows with your needs.
AI automation to manage your clients, prompt you or your sales team to write visit records every week, suitable for B2B sales teams targeting enterprise organizations.
The B2B AI CRM template consists of several components:
How to use:
Conclusion: Use this automation template to solve specific challenges related to improving customer satisfaction.
