Zapier Pricing vs. Bika.ai Pricing: Which is More Advantageous for Logging customer issues?

Introduction

When it comes to choosing a tool for building automated workflows for logging customer issues, there are several factors to consider. While functionality is crucial, pricing often plays a significant role. Zapier is a popular choice for automation, but does its pricing meet your expectations? Let's compare Zapier and Bika.ai to make a more informed decision.

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What are Zapier & Bika.ai

Zapier

Zapier is well-known for connecting various web apps to automate tasks. However, it has some limitations. The separation of its automation and database features can make the user experience less smooth. Additionally, the cost structure for its various components can add up quickly.

Bika.ai

Bika.ai is an impressive no-code AI automation database. It offers an easy-to-use platform with features like AI-Agent-enhanced CRM, marketing automation systems, project management systems, BI, and ERP, all at an attractive price.

Zapier vs Bika.ai: Key Features At a Glance

When comparing the key features of Zapier and Bika.ai, several differences stand out.

Feature	Zapier	Bika.ai
Pricing	Automation starts at $19.99/month + Database starts at $20/month	Starts at $9.99/month per seat
Automation per Month	Starts at 750 tasks/month	Starts at 30,000 runs/month
Database Integration	Database separates from automation, additional cost	Integrated visual database with automation
Maximum Records	500,000 records for the highest plan	1,500,000 records for the highest plan
Tables Offered	Up to 50 tables in the highest plan	Unlimited tables
Templates	Templates without pre-filled content	Plug-and-play templates with pre-filled content and detailed guides
Customization	Limited by app connections and plan limits	Extensive customization with API-first design
Integration	Over 6,000 apps	Over 6,000 apps through integrations with Zapier, Make, Pabbly, and others
Data Handling	Limited field types and views	38 field types and 13 node resources
Proactive Automation	None	Proactive AI that manages and schedules tasks

Pricing Comparison of Zapier vs Bika.ai

The pricing structures of Zapier and Bika.ai vary significantly.

Zapier’s price plans

For Zaps

Plan	Features	Price
Free plan	100 tasks per month Zapier automation platform Unlimited Zaps Two-step Zaps AI power-ups	Free
Team plan	Starts at 750 tasks per month Multi-step Zaps Unlimited Premium apps Webhooks Email support	starting from $19.99
Business plan	Starts at 2000 tasks per month Unlimited users Shared workspaces Shared app connections Premier Support SSO add-on (contact us)	starting from $69
Enterprise plan	Advanced admin permissions and app controls Annual task limits Observability SAML SSO Designated Technical Support	Contact for pricing

For Tables

Plan	Features	Price
Basic	5 Tables 100 fields per table 2,500 records per table 3 views per table	Free
Premium	20 Tables 200 fields per table 100,000 records per table 50 views per table	$20
Advanced	50 Tables 200 fields per table 500,000 records per table 50 views per table	$100

Bika.ai’s price plans

Plan	Features	Price
Free plan	5GB of storage 10,000 records per database 200 automation runs Missions Reports AI Summary and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access	Free
Plus plan	50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields automation actions More free SMS Email Reports Missions AI	$9.99 per user per month
Pro plan	200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models	$19.99 per user per month
Team plan	800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations automations Advanced Permissions	$39.99 per user per month

Why Choose Bika.ai Over Zapier for Logging customer issues

There are several compelling reasons to choose Bika.ai over Zapier when it comes to logging customer issues.

Bika.ai provides a complete and integrated user experience. The seamless combination of automation and databases simplifies workflows and reduces complexity.
The proactive AI automation actively manages tasks and schedules, minimizing the need for constant manual intervention.
It offers high scalability, effortlessly handling large data volumes and complex workflows.
Cost efficiency is a significant advantage. Bika.ai provides more features and higher limits without incurring additional fees, delivering better value for your investment.
The plug-and-play templates with pre-filled content make setup fast and straightforward.

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How to use Bika.ai's AI Project Issues and Tickets template

Bika.ai's AI Project Issues and Tickets template is a powerful tool for managing project issues, tickets, requirements, and bugs. Here's how to make the most of it:

Install the template into your Bika Space. You can install it multiple times if needed for multiple projects.
Enter new feedback directly in the "Problem Feedback" form. The submitted data is automatically recorded in the "Tickets Collection" database.
Configure the automation tasks to meet your specific requirements.
Test the automation tasks to ensure they function as expected.
Start the automation tasks and let them work their magic.

This template is suitable for various roles, including project managers, developers, QA engineers, product owners, customer support, and business analysts.

Conclusion

In conclusion, when it comes to logging customer issues, Bika.ai offers a more comprehensive, efficient, and cost-effective solution compared to Zapier. By using Bika.ai's AI Project Issues and Tickets template, you can streamline your processes and manage customer issues more effectively.

Template

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