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When it comes to picking a tool for building automated workflows in customer service, you might think that as long as it meets the functional requirements, you're good to go. But hold on a minute! Pricing is an absolute game-changer and can't be ignored. Airtable is often a contender, but does its price tag live up to your expectations? Maybe comparing Airtable and Bika.ai in multiple aspects like pricing and functionality could help you make a smarter choice.
Airtable is a cloud-based platform that combines the simplicity of a spreadsheet with the power of a database. It's designed for creating, sharing, and collaborating. You can use it to organize content, track projects, and manage tasks. However, it has its challenges. New users might find its base structure complex and overwhelming. Handling large datasets can be a struggle, and its automation features are somewhat limited.
Bika.ai, on the other hand, is a no-code AI automation database that offers an easy-to-use platform. It provides AI-Agent-enhanced CRM, marketing automation systems, project management systems, BI, and ERP, all at an attractive price. With Bika.ai, you get plug-and-play templates that make automating your business processes a breeze.
Airtable is fine for simple tasks and smaller databases. But Bika.ai is the go-to when it comes to handling complex tasks and large data volumes. It uses AI automation to simplify various business activities. Let's take a quick look at how they stack up on key features.
| Feature | Airtable | Bika.ai |
|---|---|---|
| Pricing | Free provided, paid plans from $20/user/month | Free provided, paid plans from $9.99/user/month |
| Platform Type | No-code database | No-code AI automation database |
| Ease of Use | Base structure is geeky for non-tech users | Directory tree is easy to use and user-friendly for general users |
| Records per Database | Up to 125,000 records per base for Business plan | Up to 1,500,000 records per database for Team plan |
| Automation | Basic automation capabilities with limited triggers and actions | Advanced automation capabilities with extensive triggers and actions |
| Template | Templates don’t include automation capability; no automation publish and share | plenty of plug-and-play AI automated templates with preset content; supports automation publish and share |
| Storage | 100 GB of attachments per base | 800 GB per space |
| API | Limited APIs | API-first platform making every feature an integration endpoint for automation |
Bika.ai offers a generous free tier and cost-effective paid options that give you more bang for your buck compared to Airtable. When it comes to larger teams and extensive usage, Airtable's pricing can get steep. But Bika.ai has you covered without sacrificing features.
| Plan | Features | Price |
|---|---|---|
| Free plan | Unlimited bases 1,000 records per base Up to 5 editors 1 GB of attachments per base 100 automation runs Interface Designer | Free |
| Team plan | 50,000 records per base 25,000 automation runs 20 GB of attachments per base Standard sync integrations Extensions Gantt and timeline view Expanded color, formatting, and calendar options | $20 per user per month |
| Business plan | 125,000 records per base 100,000 automation runs 100 GB of attachments per base Premium sync integrations Verified data Two-way sync Admin panel SAML-based single sign-on | $45 per user per month |
| Enterprise plan | 500,000 records per base 500,000 automation runs 1,000 GB of attachments per base On-premises sync integrations Enterprise Hub Enhanced security and admin controls Enterprise API Extension and integration management Audit logs and DLP | Pricing on request (estimated to start at $70 up to $100 per user per month) |
| Plan | Features | Price |
|---|---|---|
| Free plan | 5GB of storage 10,000 records per database 200 automation runs Missions, Reports, AI Summary, and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access | Free |
| Plus plan | 50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields, automation actions More free SMS, Email, Reports, Missions, AI | $9.99 per user per month |
| Pro plan | 200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models | $19.99 per user per month |
| Team plan | 800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations, automations Advanced Permissions | $39.99 per user per month |
If you need an AI-driven workflow that cuts out the inefficient manual work, want to boost business development by saving and sharing automation capabilities, handle massive data with ease in the AI age, or have a plug-and-play setup for automation, Bika.ai is the way to go. Bika.ai's proactive features save you time and resources, letting you and your team focus on what really matters.
This template allows you to automate the process of calling a third-party AI platform API to convert text from a table into an MP3 audio file. It's designed to streamline your workflows and boost productivity by leveraging advanced AI capabilities.
Here's how to use it:
Conclusion: Use this automation template to solve specific challenges related to Customer service automation.
