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When a QA Engineer is on the hunt for a tool to build automated workflows for AI Project Issues and Tickets, several factors likely cross their mind. Commonly, one might assume that as long as the tool fulfills functional needs, it's sufficient. However, it's hard to overlook that pricing holds significant weight. Airtable often emerges as a considered option for automation, but does its pricing match your expectations? Maybe comparing Airtable and Bika across multiple aspects like pricing and functionality could lead to a wiser choice. It's worth noting that, for the AI Project Issues and Tickets automation scenario, Bika.ai's AI Project Issues and Tickets template is exceptionally tailored. Free Trial
Airtable is a cloud-based platform that combines the simplicity of a spreadsheet with the power of a database. It's designed for creating, sharing, and collaborating. You can use it to organize content, track projects, and manage tasks effectively. However, it comes with its challenges. New users might find the base structure complex and difficult to grasp. Handling large datasets can also be a hurdle, and its automation capabilities are somewhat limited.
Bika.ai is a no-code AI automation database that offers an incredibly user-friendly platform. It provides AI-Agent-enhanced CRM, marketing automation systems, project management systems, BI, and ERP, all at an attractive price. With Bika.ai, you get plug-and-play templates that make automating business processes a breeze. In the age of AI, it effortlessly handles large data volumes and simplifies tasks across various business activities.
Airtable is suitable for straightforward tasks and smaller databases. In contrast, Bika.ai shines when it comes to handling more complex tasks and larger data volumes, leveraging AI automation to streamline operations.
| Feature | Airtable | Bika.ai |
|---|---|---|
| Pricing | Free provided, paid plans from $20/user/month | Free provided, paid plans from $9.99/user/month |
| Platform Type | No-code database | No-code AI automation database |
| Ease of Use | Base structure is geeky for non-tech users | Directory tree is easy to use and user-friendly for general users |
| Records per Database | Up to 125,000 records per base for Business plan | Up to 1,500,000 records per database for Team plan |
| Automation | Basic automation capabilities with limited triggers and actions | Advanced automation capabilities with extensive triggers and actions |
| Template | Templates don’t include automation capability; no automation publish and share | plenty of plug-and-play AI automated templates with preset content; supports automation publish and share |
| Storage | 100 GB of attachments per base | 800 GB per space |
| API | Limited APIs | API-first platform making every feature an integration endpoint for automation |
Bika.ai offers a generous free tier and scalable paid options that provide better value compared to Airtable.
While Airtable's pricing can become costly for larger teams and extensive usage, Bika.ai presents cost-effective solutions without sacrificing features and capabilities.
| Plan | Features | Price |
|---|---|---|
| Free plan | Unlimited bases 1,000 records per base Up to 5 editors 1 GB of attachments per base 100 automation runs Interface Designer | Free |
| Team plan | 50,000 records per base 25,000 automation runs 20 GB of attachments per base Standard sync integrations Extensions Gantt and timeline view Expanded color, formatting, and calendar options | $20 per user per month |
| Business plan | 125,000 records per base 100,000 automation runs 100 GB of attachments per base Premium sync integrations Verified data Two-way sync Admin panel SAML-based single sign-on | $45 per user per month |
| Enterprise plan | 500,000 records per base 500,000 automation runs 1,000 GB of attachments per base On-premises sync integrations Enterprise Hub Enhanced security and admin controls Enterprise API Extension and integration management Audit logs and DLP | Pricing on request (estimated to start at $70 up to $100 per user per month) |
| Plan | Features | Price |
|---|---|---|
| Free plan | 5GB of storage 10,000 records per database 200 automation runs Missions, Reports, AI Summary, and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access | Free |
| Plus plan | 50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields, automation actions More free SMS, Email, Reports, Missions, AI | $9.99 per user per month |
| Pro plan | 200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models | $19.99 per user per month |
| Team plan | 800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations, automations Advanced Permissions | $39.99 per user per month |
Bika.ai offers clear value to QA Engineers in several ways. It leads to increased efficiency, saves time, reduces errors, and allows for customization and convenience. It also brings cost savings. Specific examples include submitting bug reports, requesting new features, tracking ticket status, assigning tickets, sending progress updates, automated reminders, creating test cases, verifying bug fixes, conducting regression tests, providing QA feedback, ensuring product quality, facilitating developer-QA collaboration, collecting requirements, prioritizing features, managing the backlog, integrating customer feedback, planning sprints, monitoring development, logging customer issues, escalating critical tickets, analyzing feedback, communicating status updates, tracking user satisfaction, generating reports, monitoring metrics, prioritizing tasks, allocating resources, tracking milestones, reporting progress, preparing documentation, identifying improvements, facilitating collaboration, tracking project progress, and resolving issues.
Use AI automation to manage your project issues, tickets, requirements, and bugs. By automatically collecting, summarizing, and prompting actions, you can manage project progress more effectively and provide timely feedback to users on development progress.
This template includes a form, a database, and two automation tasks.
The usage steps are as follows:
Install this template into your Bika Space. If you need to manage multiple projects simultaneously, you can install this template multiple times. One template corresponds to one project.
The template has created a database "Tickets Collection" and a form "Problem Feedback," you can directly submit data in the form, and the submitted data will be automatically recorded into the database.
The table includes fields such as Problem Description, Reproduction Steps, Expected Results, Related Attachments, Device Information (Computer Version), Device Information (Mobile Version), Contact, Type of Ticket.
Enter the edit interface of the automation task "Automatic Request/BUG Remind," you can modify the trigger conditions and execution actions of the task.
We have already enabled the automation task for the Problem Feedback form by default. You can check if the reminder notification is sent successfully when submitting requirements or bugs via the form.
In the automation task edit interface, click the "Run Now" button to manually trigger the automation task and check if the reminder notification is sent successfully.
In the automation task edit interface, click the "Enable" button to start the automation task. The automation task will be automatically triggered when the form is submitted, sending request/BUG reminders. The task for sending reports will be executed automatically every Friday at 5 PM, sending the AI summary report.
This template is ideal for project managers, developers, QA engineers, product owners, customer support, and business analysts.
It has several main features, including efficient management, timely feedback, summary reports, and reduced omissions.
Common questions and their answers:
You can modify the trigger conditions set time and frequency in the automation task edit interface. The automation task executes according to the set time and frequency and then sends reminder notifications.
Open the Tickets Collection database, click "Add Record" in the toolbar to add feedback. Alternatively, you can submit feedback in the Problem Feedback form, and the system will automatically add the feedback to the database.
You can turn off the switch on the automation page to stop automatic reminder sending.
Every Friday at 5 PM, the automation task will generate and send summary reports. You can view all records in the database and understand the tickets collected and their processing status through the report.
The form fields are associated with the views in the database. In this template, the form fields are default to be consistent with the fields in the Problem Feedback view in the database. If you want to hide form fields, you can hide the corresponding view fields in the database.
Conclusion
QA Engineers should seriously consider using Bika.ai's automation template to solve their specific scenario challenges. It offers a comprehensive and efficient solution for managing project issues and tickets, ensuring seamless collaboration and enhanced productivity.
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