Airtable Pricing vs. Bika.ai Pricing: Which is More Advantageous for Customer service automation?

Bika

October 24, 2024

3 min read

When Choosing a Customer Service Automation Tool, What's on Your Mind?

When it comes to picking a tool for building automated workflows in customer service, you might think that as long as it meets the functional requirements, you're good to go. But hold on a minute! Pricing is an absolute game-changer and can't be ignored. Airtable is often a contender, but does its price tag live up to your expectations? Maybe comparing Airtable and Bika.ai in multiple aspects like pricing and functionality could help you make a smarter choice. vs-airtable

What are Airtable & Bika.ai?

Airtable is a cloud-based platform that combines the simplicity of a spreadsheet with the power of a database. It's designed for creating, sharing, and collaborating. You can use it to organize content, track projects, and manage tasks. However, it has its challenges. New users might find its base structure complex and overwhelming. Handling large datasets can be a struggle, and its automation features are somewhat limited.

Bika.ai, on the other hand, is a no-code AI automation database that offers an easy-to-use platform. It provides AI-Agent-enhanced CRM, marketing automation systems, project management systems, BI, and ERP, all at an attractive price. With Bika.ai, you get plug-and-play templates that make automating your business processes a breeze.

Airtable vs Bika.ai: Key Features At a Glance

Airtable is fine for simple tasks and smaller databases. But Bika.ai is the go-to when it comes to handling complex tasks and large data volumes. It uses AI automation to simplify various business activities. Let's take a quick look at how they stack up on key features.

Feature	Airtable	Bika.ai
Pricing	Free provided, paid plans from $20/user/month	Free provided, paid plans from $9.99/user/month
Platform Type	No-code database	No-code AI automation database
Ease of Use	Base structure is geeky for non-tech users	Directory tree is easy to use and user-friendly for general users
Records per Database	Up to 125,000 records per base for Business plan	Up to 1,500,000 records per database for Team plan
Automation	Basic automation capabilities with limited triggers and actions	Advanced automation capabilities with extensive triggers and actions
Template	Templates don’t include automation capability; no automation publish and share	plenty of plug-and-play AI automated templates with preset content; supports automation publish and share
Storage	100 GB of attachments per base	800 GB per space
API	Limited APIs	API-first platform making every feature an integration endpoint for automation

Pricing Comparison of Airtable vs Bika.ai

Bika.ai offers a generous free tier and cost-effective paid options that give you more bang for your buck compared to Airtable. When it comes to larger teams and extensive usage, Airtable's pricing can get steep. But Bika.ai has you covered without sacrificing features.

Airtable’s price plans

Plan	Features	Price
Free plan	Unlimited bases 1,000 records per base Up to 5 editors 1 GB of attachments per base 100 automation runs Interface Designer	Free
Team plan	50,000 records per base 25,000 automation runs 20 GB of attachments per base Standard sync integrations Extensions Gantt and timeline view Expanded color, formatting, and calendar options	$20 per user per month
Business plan	125,000 records per base 100,000 automation runs 100 GB of attachments per base Premium sync integrations Verified data Two-way sync Admin panel SAML-based single sign-on	$45 per user per month
Enterprise plan	500,000 records per base 500,000 automation runs 1,000 GB of attachments per base On-premises sync integrations Enterprise Hub Enhanced security and admin controls Enterprise API Extension and integration management Audit logs and DLP	Pricing on request (estimated to start at $70 up to $100 per user per month)

Bika.ai’s price plans

Plan	Features	Price
Free plan	5GB of storage 10,000 records per database 200 automation runs Missions, Reports, AI Summary, and more Free Send Bulk 100+ SMS / 1000+ Email OpenAPI Access	Free
Plus plan	50GB of storage 100,000 records per database 30,000 automation runs Permissions control More database fields, automation actions More free SMS, Email, Reports, Missions, AI	$9.99 per user per month
Pro plan	200GB of storage 500,000 records per database 60,000 automation runs IM / Email Support Team / Organization Advanced OpenAPI and AI models	$19.99 per user per month
Team plan	800GB of storage 1,500,000 records per database 100,000 automation runs Audit Logs Full integrations, automations Advanced Permissions	$39.99 per user per month

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Why Choose Bika.ai Over Airtable for Customer service automation?

If you need an AI-driven workflow that cuts out the inefficient manual work, want to boost business development by saving and sharing automation capabilities, handle massive data with ease in the AI age, or have a plug-and-play setup for automation, Bika.ai is the way to go. Bika.ai's proactive features save you time and resources, letting you and your team focus on what really matters.

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How to use Bika.ai's Automation Call to Third-Party AI Platform for Text-to-Speech template?

This template allows you to automate the process of calling a third-party AI platform API to convert text from a table into an MP3 audio file. It's designed to streamline your workflows and boost productivity by leveraging advanced AI capabilities.

Here's how to use it:

Step 1: Add the text you want to convert to speech in the table, or use the default text provided by the template.
Step 2: Change the "Status" field of the record to be converted to "Start Conversion". The automation will kick off.
Step 3: Wait for a bit, and the converted audio file will be uploaded to the record's audio attachment field.

Conclusion: Use this automation template to solve specific challenges related to Customer service automation.

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